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Private Investigators, private security and law enforcement professionals are frequently confronted with angry people in their work. How do you react? Do you strike back or do you choose to maintain a calm demeanor? Or, does it depend on the circumstances or situation? Dr. Dorothy McCoy, author of Should I Choose Anger? Training for Law Enforcement, Security and Leaders is just the person to discuss this topic. Tune in for a lively conversation with Dr. McCoy who will provide her views and recommendations
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