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Monday at 10 AM Pacific

November 27th 2017:The Power of Moments: An Interview with Dan Heath

In this episode, host Dave Goldberg is joined by special guest Dan Heath, co-author, along with his brother Chip, of four New York Times bestsellers: "Decisive", "Switch", "Made to Stick", and their latest book, "The Power of Moments". "The Power of Moments" is written for anyone who cares about improving experience: service executives improving the customer experience, or HR managers improving the employee experience, or caregivers improving the patient experience, or parents improving their kids’ experience. Join Dan, Dave, and "A Whole New Engineer" co-author Mark Somerville as they explor

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Dan Heath

Dan Heath is a Senior Fellow at Duke University’s CASE center, which supports social entrepreneurs. He is the co-author, along with his brother Chip, of four New York Times bestsellers: Decisive, Switch, Made to Stick, and their latest book, The Power of Moments. Amazon.com’s editors named Switch one of the Best Nonfiction Books of the Year, and Made to Stick was named the Best Business Book of the Year. Their books have sold over two million copies worldwide and have been translated into 33 languages. Dan lives in Durham, North Carolina.
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https://www.voiceamerica.com/show/2454/big-beacon-radio 14/12/2017 04:00 14/12/2017 05:00 Big Beacon Radio https://www.voiceamerica.com/show/2454/big-beacon-radio In this episode, host Dave Goldberg is joined by special guest Dan Heath, co-author, along with his brother Chip, of four New York Times bestsellers: "Decisive", "Switch", "Made to Stick", and their latest book, "The Power of Moments". "The Power of Moments" is written for anyone who cares about improving experience: service executives improving the customer experience, or HR managers improving the employee experience, or caregivers improving the patient experience, or parents improving their kids’ experience. Join Dan, Dave, and "A Whole New Engineer" co-author Mark Somerville as they explore how to improve the experience of others by creating moments that matter. VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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