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Data Security and Privacy with the Privacy Professor

Data Security and Privacy with the Privacy Professor

New shows the first Saturday of each month at 8 AM Pacific

September 4th 2018: The Philippines BPO Industry Goal to be World Leader in Privacy

There are many security & privacy issues related to business process outsourcing (BPO) in general, and to contact centers in particular. The Data Privacy Asia conference (www.DataPrivacyAsia.com) in Manila, Philippines, Sept 19 & 20 will provide advice for how to effectively address those issues. There are many key issues organizations must consider when contracting contact centers: access controls to personal data, ensuring compliance with necessary legal requirements, how caller identities will be confirmed, breach response practices and details, and many more. Organizations need to

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Featured Guests

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Espie Bulseco

Espie Bulseco is Senior Director for Business Excellence at Hinduja Global Solutions (HGS), Ltd. & Learning Series Task Force Lead of the Contact Center Association of the Philippine (CCAP) Security Council.
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Tonichi Parekh

Tonichi Parekh is Country Manager at Voxpro and the Contact Center Association of the Philippines (CCAP) Director. Tonichi is an Experienced Vice President with a demonstrated history of working in the outsourcing/offshoring industry.
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https://www.voiceamerica.com/show/2733/data-security-and-privacy-with-the-privacy-professor 24/09/2021 03:00 24/09/2021 04:00 Data Security and Privacy with the Privacy Professor https://www.voiceamerica.com/show/2733/data-security-and-privacy-with-the-privacy-professor There are many security & privacy issues related to business process outsourcing (BPO) in general, and to contact centers in particular. The Data Privacy Asia conference (www.DataPrivacyAsia.com) in Manila, Philippines, Sept 19 & 20 will provide advice for how to effectively address those issues. There are many key issues organizations must consider when contracting contact centers: access controls to personal data, ensuring compliance with necessary legal requirements, how caller identities will be confirmed, breach response practices and details, and many more. Organizations need to know that contact centers are effectively addressing privacy and data security risks and compliance requirements. Listen in as Espie Bulseco and Tonichi Parekh discuss the growing BPO industry in the Philiippines, and in particular the actions being taken to put the Philippines at the forefront as the recognized leader in protecting data and privacy in not only Asia, but throughout the world. VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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