Crisis Communications in Canada

October 18, 2018
Hosted by Alex Fullick, MBCI, CBCP, CBRA, v3ITIL

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Guest Information

Episode Description

We see many Crisis Management examples every day in the headlines of major news outlets, either on the internet or in print. Quite often the examples referenced in major news outlets don't cover examples - both goo and bad - from other areas for the globe. In this episode we talk with Prof Duncan Koerber, author of 'Crisis Communications in Canada' and get some different perspectives and examples not usually covered by the big global news outlets. We'll talk about the role of ethics in communications and the benefits of apologizing verses blaming. We'll hear about different examples that you may not have heard about on the news with a distinctly Canadian perspective. You're sure to hear lots of good information and insights on how to better improve your own crisis communication strategies and plans.

Preparing for the Unexpected

Preparing for the Unexpected

Thursday at 6 AM Pacific Time on VoiceAmerica Variety Channel

Preparing for the Unexpected is about how people, organizations and communities plan, prepare, test, communicate and respond to sudden unplanned events such as natural and manmade disasters and crises. The show is for everyone who wants an understanding of how plans are created for individuals, organizations and communities and for anyone who wants to know what they can do in their own lives to help protect themselves from unexpected events.

There is a myth that disasters happen to others but in reality, they happen to everyone. It's just a matter of when and how well-prepared you are. The greater the level of awareness, communication and knowledge, the quicker one bounces back from adversity.

The overall aim of Preparing for the Unexpected is to reduce the suffering, effects and impacts caused as a result of disasters and unexpected life events by increasing knowledge and awareness of Business Contingency and Disaster Planning and related activities.

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Alex Fullick, MBCI, CBCP, CBRA, v3ITIL

Alex Fullick, MBCI, CBCP, CBRA, v3ITIL

Alex Fullick is Founder and Managing Director of Stone Road Inc (StoneRoad) and has been working in the Business Continuity Management and Disaster Recovery industry for 20 years. During this time, Alex has been instrumental in developing, implementing and managing numerous initiatives, including Pandemic Planning, Policy development, large scale simulation tests, Business Continuity Plan development, Business Impact Assessments, maintenance programs and general Program and Project Management.

Alex holds his MBCI certification with the Business Continuity Institute (BCI), his CBCP with the Disaster Recovery Institute (DRI), is certified in ITIL Foundations and has a Certified Business Resiliency Auditor (CBRA) designation. He is also a member of the Advisory Board of Directors for The International Emergency Management Society (TIEMS).

He's presented at numerous conferences around the globe on various industry-related subjects including Orlando, Phoenix, Montreal, London (UK), Brisbane and Bucharest. He's authored several books including Heads in the Sand, Business Impact Analysis, Testing Business Continuity Plans and his latest Watch Your Step, which all focus on teaching individuals, organizations and communities about BCM and DR. He has also had articles published in trade publications.

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