Retail State of the Union: Surviving in a Radically Changing Industry

June 13, 2018
Hosted by Bonnie D. Graham

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Episode Description

The buzz: “Shoppers are dictating the future of retail” (Ray Hartjen). On January 9, 2007, Steve Jobs – perhaps history’s most radical thinker – uttered eight words in a keynote address: “Today Apple is going to reinvent the phone.” And overnight the iPhone flipped traditional retailing on its head. Now we’re at the intersection where newly emerging next-gen, tech-armed consumers meet the traditional legacy brick-and-mortar retail world. To survive, retailers must perfect their omnichannel strategy and model. The experts speak. Robin Lewis, The Robin Report: “We’re surrounded. That’s great because we can now shoot in any direction” (Lewis Burwell “Chesty” Puller). Shea Jensen, Nordstrom: “You can only go forward by making mistakes” (Alexander McQueen). Matt Laukaitis, SAP: “…And yet, the menace of the years finds, and shall find me, unafraid…” (William Ernest Henley, Invictus). Join us for Retail State of the Union: Surviving in a Radically Changing Industry.

Game-Changing Retail Leaders, presented by SAP

Game-Changing Retail Leaders, presented by SAP

Wednesday at 11 AM Pacific Time/2 PM Eastern Time on VoiceAmerica Business Channel

Who are the Retail Radicals?

Seismic shifts are occurring across all consumer-facing industries as a result of a new consumer culture empowered by technology. And a new breed of leaders is emerging from traditional retailers and brands who understand the “new normal”, and who are making meaningful changes in their organizations to disrupt the status quo.

These ‘Retail Radicals’ have the courage, conscience and creativity to champion innovation. They are the change agents who anticipate the future, recognize macro trends, and snap their companies out of being stuck in the past, to rethink business models. They innovate game-changing partnerships, cultural shifts, sustainability strategies and technologies to create new consumer-engagement value propositions.

Join host Bonnie D. Graham as she invites you to take an additional Coffee Break with Game-Changers for our series on how radical change agents are redefining the “new normal” on Game-Changing Retail Leaders, Presented by SAP.

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Bonnie D. Graham

Bonnie D. Graham

Bonnie D. Graham has been producing and hosting live talk radio since 1998. She is the creator, producer and host of the weekly business talk series, “Coffee Break with Game-Changers, presented by SAP” that debuted in Fall 2011, plus more than two dozen related Game-Changers Radio series also heard on the VoiceAmerica Business Channel.

SAP helps companies of all sizes and industries run simple. From back office to boardroom, warehouse to storefront, operations to finance, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. We do this by extending the availability of software across on-premise installations, cloud and hybrid deployments, and mobile devices.

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Episode Directory

June 2018

  • 6/13/2018: Retail State of the Union: Surviving in a Radically Changing Industry Listen Now