Facilitating Seamless Patient Experiences and Joy in Healthcare Practice A Case Study
January 19, 2023
Hosted by Sanjog Aul
The NewYork-Presbyterian healthcare system is on a mission to maximize patient experience and outcomes, which requires creating an environment that facilitates seamless and connected experiences for patients and joy for its healthcare practitioners. From engaging with the local community to understand patients’ needs, providing tools to the practitioners, and leveraging modern technologies, including EHRs, secure messaging systems, and telemedicine for its patients, how is their Healthcare, Business, and IT leadership joining hands to deliver on the intended outcomes? Guest 1: Leo Bodden, Group Vice President & Chief Digital and Technology Officer, NewYork-Presbyterian Hospital Guest Bio: https://www.ciotalknetwork.com/contributor/leo-bodden/ Guest 2: Rick Evans, Senior Vice President and Chief Experience Officer , NewYork-Presbyterian Hospital Guest Bio: https://www.ciotalknetwork.com/contributor/rick-evans/ More on this Episode: https://www.ciotalknetwork.com/facilitating-seamless-patient-experiences-and-joy-in-healthcare-practice-a-case-study/ More on Digital Transformation: https://www.ciotalknetwork.com/topics/digital-transformation/ More on Healthcare: https://www.ciotalknetwork.com/topics/healthcare/ Visit CIO Talk Network Website: https://www.ciotalknetwork.com/ Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/ Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/
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Sanjog Aul is a Certified Information Systems Auditor and the Executive Vice President with AVVAL, an Oakbrook, IL based professional services firm providing IT staffing and outsourcing services. With educational background in Computer Science and extensive consulting experience in IT Management and Implementation, Sanjog is known to dig deeper into current and chronic technology management/implementation issues to find the root cause. During his career, Sanjog has helped numerous businesses learn how to use technology for competitive advantage.