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Game-Changing Retail Leaders, presented by SAP

Game-Changing Retail Leaders, presented by SAP

Wednesday at 11 AM Pacific /2 PM Eastern

October 09th 2019:Encore: Mrs. Jones and Her Grocer: Got A Thing Going On?

The buzz: “Me and Mrs. Jones We got a thing goin' on” (Billy Paul, 1973). Fast-forward to 2019. The disruptive “Mrs. Jones” has tasted the digital grocery experience – order online, pick up in-store – and now she demands more from her storefront grocer. How to make her a loyal fan? Don’t chase Amazon’s bells and whistles. Ensure your on-site butcher, florist and baker deliver an experience that lets her serve healthy meals to her family and ‘good friends’. Know your online and in-store battlefields,. Strategically reshape your grocery ecosystem for her. The experts speak Bill Bishop, Co-Found

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Featured Guests

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Bill Bishop

Willard (Bill) Bishop’s interest in grocery retailing began while at Cornell University, where he developed a computerized supermarket model for supermarket site selection. After graduation, he was a Captain in the US Army doing systems analysis on projects ranging from helicopters to weapons systems, as the special assistant to the Deputy Commanding General of the Army Material Command. He began consulting to grocery retailers and CPG brands in the 70’s with the goal of becoming an expert in some of the developments impacting grocery including capturing the benefits of UPC scanning, applying activity based accounting to item profitability, identifying strengths/vulnerabilities of new store
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David Gruehn

David Gruehn is a Global Retail Industry Principal for SAP’s Customer Experience team. He has been passionately directing traffic at the intersection of retail & technology for 25 years as a visionary leader, advisor, executive, consultant, speaker and author. His first job as a retail associate in the early ‘80’s coincided with a passion for personal computing which fused into a career. As a CIO in the ‘90’s, David was an early adopter of online retailing and harnessed technology to enhance in-store customer experiences. In 1999, David joined Microsoft to create their first retail go-to-market strategy helping retail’s most influential leaders harness disruptive technology to connect with c
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Randy Evins

As Senior Principal, Randy Evins leads business development and thought leadership activities for SAP America’s Food and Drug Retail vertical. Randy has more the 30 years of experience in the retail food and drug specializing in business process improvement in all areas of the store and specializes in fresh products business process. Prior to joining SAP, Randy worked with various Food and Drug retailers including HEB, Jewel Osco, Savon Drug Stores, Acme, Lucky Stores and Safeway. He has spent time in virtually every part of the total store process. In addition Randy has lead several process and technology projects including Business Process Leader – Supply Chain for HEB’s reengineering effo
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https://www.voiceamerica.com/show/2767/game-changing-retail-leaders-presented-by-sap 16/10/2019 11:00 16/10/2019 12:00 Game-Changing Retail Leaders, presented by SAP https://www.voiceamerica.com/show/2767/game-changing-retail-leaders-presented-by-sap The buzz: “Me and Mrs. Jones We got a thing goin' on” (Billy Paul, 1973). Fast-forward to 2019. The disruptive “Mrs. Jones” has tasted the digital grocery experience – order online, pick up in-store – and now she demands more from her storefront grocer. How to make her a loyal fan? Don’t chase Amazon’s bells and whistles. Ensure your on-site butcher, florist and baker deliver an experience that lets her serve healthy meals to her family and ‘good friends’. Know your online and in-store battlefields,. Strategically reshape your grocery ecosystem for her. The experts speak Bill Bishop, Co-Founder, Brick Meets Click: “The world wants to be deceived” (Martin Buber). Dave Gruehn, SAP: “Do not try and bend the spoon, that's impossible…try to realize the truth...There is no spoon…it is not the spoon that bends, it is only yourself” (The Matrix). Randy Evins, SAP: “Look mommy, there’s an airplane up in the sky” (Pink Floyd). Join us for Mrs. Jones and Her Grocer: Got A Thing Going On? VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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