Future of Process Change: Solutions and Landmines

May 15, 2014
Hosted by Bonnie D. Graham

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Episode Description

The buzz: Change. It’s not the strongest or most intelligent of a species that survives, but the one most adaptable to change.Think of business as a species, too. But today, traditional change management is at risk of creating new-obsolete solutions. Are jumping paradigms, anticipating the next market shift, early tech adoption fast enough? Is yesterday’s best practice today’s antique? The experts speak. Suzanne Passante, Day & Zimmerman: “The assumption is that extensive training is a basic requirement of any new information technology, a process that will need to be repeated as experienced workers are replaced by new workers unfamiliar with the system” (H. Hambrose). Evan Quinn, EMA: “You can’t control what you can’t measure” (T. DeMarco). Michel Sérié, SAP: “There is no problem, only people. If you still think the customer is king, you’re probably falling behind. It’s not too late to become a user-first organization.” Join us for Future of Process Change: Solutions and Landmines.

Future of Business with Game Changers, Presented by SAP

Archives Available on VoiceAmerica Business Channel

The world of business is being dramatically impacted by the increasing adoption of the Cloud, and by the mainstreaming of new technologies that have hitherto been the domain of imaginative Hollywood films, including artificial intelligence, machine learning, Internet of Things, augmented reality and more.

Join host Bonnie D. Graham as she invites you to take an additional coffee break with game-changers for our series on how modern technology is completely redefining the world of business, on the Future of Business with Game-Changers.

With digital transformation becoming a mission-critical imperative, every company needs to simultaneously chart its future path while keeping an eye on the rear-view mirror to see who’s coming up in the fast lane to overtake them. In many ways, this is making every business a technology business, no matter their size, industry or geographic location.

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Bonnie D. Graham

Bonnie D. Graham has been producing and hosting live talk radio since 1998. In 2011, working at the enterprise software leader SAP, she successfully created, produced and hosted the weekly “Coffee Break with Game-Changers” business thought leadership roundtable radio series. Over the next eight years, she developed 45 additional series that attracted millions of listeners around the world. Since becoming an independent broadcaster in 2019, she has also been engaged by other global enterprises to develop and host their radio and podcast series. What powers Bonnie’s passion for radio? She “loves speaking with smart people!”

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