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Future of Business with Game Changers, Presented by SAP

Future of Business with Game Changers, Presented by SAP

Thursday at 7 AM Pacific

May 15th 2014:Future of Process Change: Solutions and Landmines

The buzz: Change. It’s not the strongest or most intelligent of a species that survives, but the one most adaptable to change.Think of business as a species, too. But today, traditional change management is at risk of creating new-obsolete solutions. Are jumping paradigms, anticipating the next market shift, early tech adoption fast enough? Is yesterday’s best practice today’s antique? The experts speak. Suzanne Passante, Day & Zimmerman: “The assumption is that extensive training is a basic requirement of any new information technology, a process that will need to be repeated as experienced w

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Featured Guests

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Susanne Passante

Susanne Passante is Vice President of Business Integration Services for Day & Zimmerman, reporting directly to the CIO. Suzanne is a dynamic senior leader with proven leadership capabilities to help businesses realize and sustain the full potential of organizational, process and technology changes. She has extensive experience in organizational development, process optimization, project management, HR shared service operations, technology implementation, and measuring ROI. A highly skilled change leader with an energetic, hands-on style, Suzanne has a passion for supporting business leaders and developing high-performing teams to achieve extraordinary results aligned to the business’ strateg
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Evan Quinn

Evan Quinn is Research Director, Information Management at EMA, covering data integration, business process management, CRM, and database/data management. In his 20 years as an IT practitioner, he served in software development, development management, and product management roles in engineering and construction management at Stone & Webster, and in banking at Chase and Bank of Boston (Bank of America). He directly participated in the genesis of project management and data exchange applications, helped build first generation global electronic banking solutions, and led the delivery of large scale business intelligence (BI), sales automation, and performance management projects. As an industr
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Michel Sérié

Michel Sérié, Global Head of Service Innovation, Global Services for SAP, is responsible for finding, evaluating and establishing new ways of doing business by improving the Service concept. Under Michel, the Service Innovation team has kept a close eye on game-changing innovation drivers and emerging technology and trends, to create new revenue opportunities. Michel started at SAP France in 1989 as a financial consultant. In 1994, he ran and grew the Services business in the French-speaking part of Switzerland. After working in solution management, in 1999 he was part of the founding management team of an SAP-owned startup dealing with market places, B2B and Portals. This subsidiary grew to
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https://www.voiceamerica.com/show/2307/future-of-business-with-game-changers-presented-by-sap Future of Business with Game Changers, Presented by SAP https://www.voiceamerica.com/show/2307/future-of-business-with-game-changers-presented-by-sap The buzz: Change. It’s not the strongest or most intelligent of a species that survives, but the one most adaptable to change.Think of business as a species, too. But today, traditional change management is at risk of creating new-obsolete solutions. Are jumping paradigms, anticipating the next market shift, early tech adoption fast enough? Is yesterday’s best practice today’s antique? The experts speak. Suzanne Passante, Day & Zimmerman: “The assumption is that extensive training is a basic requirement of any new information technology, a process that will need to be repeated as experienced workers are replaced by new workers unfamiliar with the system” (H. Hambrose). Evan Quinn, EMA: “You can’t control what you can’t measure” (T. DeMarco). Michel Sérié, SAP: “There is no problem, only people. If you still think the customer is king, you’re probably falling behind. It’s not too late to become a user-first organization.” Join us for Future of Process Change: Solutions and Landmines. VoiceAmerica | Talk Radio | Online Talk Radio studio@voiceamerica.com false DD/MM/YYYY Add to Calendar
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